What is Docebo?
Docebo is a web-based learning management system (LMS) for companies that creates, delivers and tracks training, with AI features for content creation, search and an in-platform assistant. It also offers add-ons such as Skills Intelligence, Roleplay and Docebo Agents, and a browser extension and MCP server that connect it to other AI tools.
Who it's for
Docebo lists employee onboarding, compliance, sales enablement, customer education, partner enablement and internal mobility as use cases, with Enterprise, Government and Partner segments. It is sold to organizations through sales quotes, not as a self-serve app for individuals.
Pros & cons
Strengths
- Docebo says its AI assistant handles semantic course search and recommendations, step-by-step admin guidance, conversational reporting on enrollments and compliance, and in-course answers grounded in course content.
- Docebo's help center lists Creator AI features for generating lessons, revising and translating text, building assessments and adding AI video presenters, plus AI virtual coaching for learner role-play.
- Docebo's AI Control Panel lets admins turn the assistant on or off, limit which content it can access, and choose which user groups and features are active.
- Docebo's pricing page says the Enterprise plan adds advanced analytics, up to 6 included integrations (Elevate: up to 4), extended enterprise for up to 10 domains, 2 sandbox environments, a branded mobile app and API access at 100 calls per minute.
- Docebo says Docebo Knowledge is included for all customers with 50GB of connected, indexed data, and it names Salesforce, Microsoft Teams, Zoom and Google Drive as integrations.
- Docebo's AI page names SOC 2 Type 2, ISO 27001, ISO 9001 and GDPR, and a FedRAMP Moderate authorization for its separate Docebo Federal platform.
Limitations
- Docebo does not publish prices or minimums: both plans are quoted through a form, and there is no free trial or free plan (the pricing page says evaluation is done through a proof of concept).
- Pricing is based on active learner usage (monthly, yearly or registered active users), and commercial terms, term length and renewal are set in the customer agreement.
- Several items are paid add-ons or credit-metered: AI Credits (shared pool or per seat), Advanced Analytics, Roleplay (priced by annual simulation volume), Skills Intelligence and Docebo Agents. Content creation draws on usage-based AI credits.
- Docebo's own pages disagree on whether the AI assistant is included or credit-powered: the pricing FAQ says it remains included, while the AI Credits add-on describes it as credit-powered.
- On training: Docebo says customer data never trains its models, but its help center says an optional AI retraining setting for auto tagging and auto skill assignment may use aggregated, anonymized statistical information to improve services; the pages read do not say whether it is on by default. Third-party AI providers named are Anthropic, Amazon Nova, OpenAI (via Azure) and Google Gemini.
Plans and pricing
- Elevate: Contact sales. Core LMS: AI content creation (usage-based AI credits), AI assistant and search, AI translations, white-labeling, compliance tracking, reporting, up to 4 included integrations. Price not published.
- Enterprise: Contact sales. Everything in Elevate plus advanced analytics, up to 6 integrations, extended enterprise for up to 10 domains, 2 sandboxes, branded mobile app, API at 100 calls/min, dedicated database and named account team. Price not published.
- Add-ons: Contact sales. AI Credits, Skills Intelligence (powered by 365Talents), Career Developer, Roleplay, Advanced Analytics and others; most have no listed price.
- Docebo Federal: Contact sales. Separate FedRAMP-authorized platform for U.S. federal customers; no price listed.
No prices are published on Docebo's official pricing page; plans are quoted through a Get Your Pricing form. Third-party blogs quote figures, but they conflict with each other and are not used here. Confirm on the live pricing page.
Details checked November 2026 against the vendor's own pages. Prices and limits change, so confirm before you buy. Official pricing page ↗
Sources
This profile was compiled from these public pages. We have not run hands-on tests.
Docebo — at a glance
Docebo is a web-based learning management system (LMS) for companies that creates, delivers and tracks training, with AI features for content creation, search and an in-platform assistant. It also offers add-ons such as Skills Intelligence, Roleplay and Docebo Agents, and a browser extension and MCP server that connect it to other AI tools.
Try Docebo →