What is Smartlead?
Smartlead is a cold email outreach platform that runs campaigns from many connected mailboxes, with automated email warmup and a unified Master Inbox for replies. Its help center also covers add-ons such as SmartProspect leads, SmartDelivery inbox placement testing, SmartSenders mailboxes and domains, and a SmartDialer for calls; it is used in the browser and has an API, webhooks and an MCP server for Claude.
Who it's for
Smartlead's pricing page positions Base for solo founders and first campaigns, and Pro, Unlimited Smart and Unlimited Prime for growing teams, agencies and multi-client agencies. Pricing is not per seat, and client workspaces for agencies are an add-on or a Prime inclusion.
Pros & cons
Strengths
- Smartlead lists unlimited mailboxes on all plans at no extra cost, and says sending rotates across all connected mailboxes within a campaign.
- Smartlead says annual billing saves 17% on all plans, with monthly or annual billing, no long-term commitment and cancellation anytime.
- The 14-day free trial needs no credit card and includes all paid features except white labeling, with unlimited mailbox connections (Smartlead help center).
- Pro and above list CRM, API and webhooks; Unlimited Smart and Prime add access to customer success manager calls, and Prime lists a dedicated manager and a private Slack channel.
- Smartlead describes warmup as automated across email providers, with warmup pools by tier: Foundation on Base, Growth on Pro, Premium on Unlimited Smart and Prime.
- Smartlead's help center lists API documentation, webhooks, a Master Inbox, SmartDelivery, SmartAgents and an MCP server for connecting Smartlead to Claude.
Limitations
- Plans cap stored contacts and monthly sends: Base allows 2,000 contacts and 6,000 sends, Pro 30,000 contacts and 90,000 sends, Unlimited Smart 150,000 sends and Unlimited Prime 500,000 sends.
- Base lists no CRM, no API or webhooks, no client workspaces and no customer success manager calls; these start on Pro or higher.
- Verified prospect emails (SmartProspect) are a $59 a month add-on on Base and Pro; they are included on Unlimited Smart (50,000) and Unlimited Prime (170,000).
- Client workspaces cost $29 a month each on Pro and Unlimited Smart, and private servers (SmartServers) cost $39 a month each; add-ons such as SmartSenders, SmartDelivery, email verification and SmartDialer are billed separately.
- Refunds: new subscriptions have a 7-day refund guarantee and renewals 3 days; add-on products are non-refundable. Smartlead's own pages disagree on whether Prime includes 3 or '3+' workspaces, and the privacy policy shows three different dates and says Smartlead sells prospect data to clients through SmartProspect.
Plans and pricing
- Free trial: $0. 14 days, no credit card, up to 2,500 sends and 1,250 contacts stored, all paid features except white labeling. Not an ongoing free plan.
- Base: $32.50 a month billed annually ($390 a year), or $39 monthly. 2,000 contacts, 6,000 sends a month, unlimited mailboxes, Foundation warmup pool, no CRM, API or workspaces.
- Pro: $78.30 a month billed annually ($939.60 a year), or $94 monthly. 30,000 contacts, 90,000 sends a month, Growth warmup pool, CRM, API and webhooks.
- Unlimited Smart: $144.50 a month billed annually ($1,734 a year), or $174 monthly. Unlimited contacts, 150,000 sends a month, 50,000 verified prospect emails included, Premium warmup pool, customer success manager calls.
- Unlimited Prime: $314.60 a month billed annually ($3,775.20 a year), or $379 monthly. Unlimited contacts, 500,000 sends a month, 170,000 verified prospect emails included, 3 SmartServers, 3 or more client workspaces, dedicated manager, private Slack channel.
Prices and limits were read from Smartlead's official pricing page (markdown version, dated 28 July 2026, in USD) and cross-checked against the help center pricing article; the trial terms come from the help center, since the pricing page does not state the trial length. The pricing page says Prime includes '3+' workspaces in one place and 3 in another. Confirm on the live pricing page.
Details checked October 2026 against the vendor's own pages. Prices and limits change, so confirm before you buy. Official pricing page ↗
Sources
This profile was compiled from these public pages. We have not run hands-on tests.
- smartlead.ai/pricing.md
- helpcenter.smartlead.ai/en/articles/439-smartlead-pricing-plans
- helpcenter.smartlead.ai/en/articles/151-what-are-the-limitations-in...
- helpcenter.smartlead.ai/en/articles/224-refund-policy
- smartlead.ai/university/how-email-warmup-works
- helpcenter.smartlead.ai/en
- smartlead.ai/privacy-policy
Smartlead — at a glance
Smartlead is a cold email outreach platform that runs campaigns from many connected mailboxes, with automated email warmup and a unified Master Inbox for replies. Its help center also covers add-ons such as SmartProspect leads, SmartDelivery inbox placement testing, SmartSenders mailboxes and domains, and a SmartDialer for calls; it is used in the browser and has an API, webhooks and an MCP server for Claude.
Try Smartlead →