Otter.ai vs Fireflies.ai
Otter.ai and Fireflies.ai side by side: what each one is, what it costs to start, and whether you can try it free. Everything below comes from the vendors' own sites and other public sources, not from hands-on testing.
At a glance
| Otter.ai | Fireflies.ai | |
|---|---|---|
| Category | Business & Ops | Business & Ops |
| Starting price | Free; paid plans from $8.33/mo (checked October 2026) | Free; paid plans from $10/mo (checked October 2026) |
| Free tier | Yes | Yes |
| Profile | Read profile | Read profile |
Prices are in US dollars unless shown otherwise. Confirm the current price on the vendor's site before you buy.
Key differences
Both list a free tier, so you can try each before paying.
Otter.ai has the lower starting price ($8.33/mo against $10/mo for Fireflies.ai). The cheapest plan rarely has the same limits or features, so compare plans before choosing on price.
Both are in our Business & Ops category.
About each tool
Otter.ai
AI meeting notetaker that transcribes Zoom, Google Meet and Teams calls and generates summaries and action items. Free plan includes 300 minutes per month.
Who it is for
Teams and individuals who want meeting notes and action items captured automatically. The vendor highlights sales, education, media, recruiting and SDR teams, and offers enterprise security and governance controls.
Strengths
- Free Basic plan with 300 transcription minutes per user per month
- Works with Zoom, Google Meet and Microsoft Teams; Google Calendar can schedule the notetaker to join meetings
- Can record without a bot through Mac and Windows desktop apps, a Chrome extension and iOS and Android apps
- Pro and Business list Salesforce and HubSpot sync and Zapier; Slack, Jira, Asana and Notion are listed on the homepage
- Offers an MCP server so tools such as ChatGPT and Claude can access meeting content
Limitations
- Basic allows 3 imported audio or video files per account in total, not per month
- Pro caps conversations at 90 minutes and imports at 10 files a month; Business and Enterprise allow 4 hours
- Salesforce and HubSpot note sync is limited by plan: 1 user on Pro, 5 on Business
Fireflies.ai
AI meeting assistant that records, transcribes and summarises calls and uploaded files. Free plan; Pro is $10 per seat a month billed annually.
Who it is for
Individuals and teams that want transcripts and summaries of their calls, including sales teams (the vendor lists conversation intelligence and CRM autofill on Business). Larger organisations can use Enterprise, which lists SSO, HIPAA and audit logs.
Strengths
- A free plan, with auto-join transcription listed as unlimited
- Transcription in over 100 languages, according to the vendor's help center
- Business connects to 100+ apps and lists CRM autofill for HubSpot and Salesforce
- Business lists SOC 2 Type II, ISO/IEC 42001 and GDPR compliance
- Pro and above include video recording, AI Skills and unlimited integrations
Limitations
- Free storage is 400 minutes. The pricing page and a vendor blog say per team, while two help-center articles say per seat
- Free has 20 AI credits, no video recording and no transcript downloads. The vendor's pages disagree on whether the credits are monthly or one-time
- Business seats get 30 one-time AI credits for AskFred, AI Skills and custom summaries; more credits are a paid add-on
- Recording length per meeting is 2 hours on Free and Pro, 3 on Business and 4 on Enterprise
